Import & Shipping FAQ

Please send the product SKU, quantity, destination country/city, nearest port or ZIP/postal code, and whether you need FOB, CIF, DDP, port pickup, or door delivery.

They can both ship by LCL or full container, but the packing and freight factors are different:

• Ceramic / porcelain tiles: usually heavy, fragile, and packed by cartons on pallets or in crates. Freight is strongly affected by weight, packing strength, and breakage protection.
• Wood flooring: usually packed in long cartons or pallets. Freight is affected by carton length, total CBM, moisture protection, and container loading space.

Please tell us whether you are asking for tile, wood flooring, or mixed products so we can check the right packing and freight method.

The final cost is usually made of product price, international shipping, local import tax/duty, customs clearance, port or terminal fees, and local delivery. Product price alone is not the full landed cost.

Usually no, unless the quote clearly says so. Tiles and flooring are heavy or bulky products, so shipping depends on order volume, packing, destination country, port, ZIP/postal code, and whether you need port pickup or door delivery.

There are two common shipping methods:

• LCL / shared container: your goods share space with other shipments. Freight is usually calculated by CBM, which means cubic meter. This is common for smaller orders.
• FCL / full container: you book a full container, such as 20GP or 40HQ. Freight is usually quoted by container type and destination port. This is common for larger orders.

• For LCL: product quantity, packed volume in CBM, packed weight, destination port, and whether you need delivery to your address.
• For full container: container type, such as 20GP or 40HQ, destination port, shipping terms, and final delivery address if door delivery is needed.

We can calculate packing volume after confirming the product and quantity.

Yes, a starting price can help you understand the budget level, but it is not a final shipping quote. Actual freight depends on route, season, carrier space, fuel surcharge, port charges, cargo volume, weight, and shipping date.

• LCL / shared container: usually starts from a minimum charge, then depends on CBM, weight, and destination.
• FCL / full container: usually quoted by container type, such as 20GP or 40HQ, and destination port.
• Door delivery: may add local trucking, appointment, liftgate, residential delivery, or remote area fees.

For a realistic freight quote, please send your product quantity, destination port or ZIP/postal code, and whether you need port pickup or door delivery.

• USA: USITC tariff search and CBP import basics
• India: ICEGATE customs duty calculator
• Brazil / Mercosur: Mercosur NCM / TEC
• Colombia / Peru: DIAN Colombia or SUNAT Peru

Yes. We can provide product details, packing information, invoice details, and shipping terms for your broker. Final local duty, tax, and clearance cost should be confirmed in your own country before payment.